Security
From remote hacking to simply not having a plan, building a strong IT framework can be the most pivital factor of success
Products
Patagol works with you to develope and implement a plan of success. It's like having a life coach who's also willing to do the work for you.
Business
From the home office to office builings, Patagol is the one-stop-shop for all your professional built-in technology needs
Network Design
The backbone to any technology is how the technology is connected to the world around it. Bad wi-fi is just the tip of the iceberg of devices that can't communicate or connect. The easiest solutions unfortunately often result in a completely open network that is also open to the wrong people. Let us design your digital highways so they're fast, efficient, and secure.
Virtualization
The goal of work in the 21st Century is to be able to work anywhere and have all the resources you need without remembering a hundred passwords, procedures, and apps. This needs to happen seamlessly for you while also being impenetrable to everyone else. Also, all that information traveling around the world needs to be instantaneous and encrypted.
Hardware
The best advice doesn't help at all without suitable hardware. We evaluate your hardware needs from networking to mobile devices to ensure that everything is communicating safely and efficiently. An older computer is not just an annoyance, but also an easy backdoor into your system.
Security
This is perhaps the most import part of everything we we. Security is like oxygen, we don't really think about it that much, unless we don't have it... And like the best technology, the best security is transparent. It's always there protecting you, but it doesn't require you to remember a dozen ever-changing passwords.
Servers & Desktops
Getting the right hardware is hard. Servicing it and keeping it in good condition is even harder. We are here to make sure your computers are all talking to each other and doing so quickly and securely.
Help Desk
Unless you want those weekend calls, we are happy to take over your Help Desk calls. Let us be your outsourced CTO so that you don't have to worry about the next time someone's printer doesn't work.
Your Clients
Chances are your clients interact with your business using a computer. We can help at every level of production ensuring that communication is tracked, recorded, and followed up on until your clients are satisfied.
IT Strategy
The first step is determining where to go. We will work with you to understand your business plan and turn it into an IT plan. We will then work with your budget and make sure your goals are met.
Continuity
Continuity is more than a backup. It means that your can do your work on a completely new device without noticing any interruption. It is the ability to move devices in real-time with security and trust.
VPN
We all want to work remotely and at times it not only makes sense, but is necessary to do so. VPNs are a great tool that allows you to do business out of the office, but have your devices think they are still there.
Data Management
Data is worth its weight in gold, however, most of us store it with the security of an unlocked car with multiple versions of the same information floating around. We help you organize, store, and secure it.
Hosting
Whether you are hosting pictures of your family, or a hosting a business website, adding information to the internet can be a daunting task that requires strategy and constant evaluation.
Strategize
Every company needs a website, and most individuals even want their own websites now. We help you determine what kind of website you want and organize a strategy around maintenance and monitoring.
Build
Our engineers will build or modify a suite of websites to keep compliant with the latest styles and computers so that your message comes across the way you intend.
Maintain
We use advanced software to monitor your website to make sure that it is always up and running, but also secure and additive to your business goals. Security isn't a push button, but a guard constantly working.
Functionality
Everyone wants different features on their sites. The good news is that almost anything is possible. We can work with you to implement your dreams and make sure that they work they way you intend.
Home Automation
Everything is connected to the internet now: thermostats, fridges, electrical panels, lights, security camera, etc. We help connect the physical world to the digital to allow you to maximize your control and comfort.
Workflow
Surveys show that up to 80% of the time people spend in an office is not related to the productivity of the office. Typing in redundant information, filing, and manually running reports will all destabilize moral and waste time - let's automate.
Efficiency
Consistent repeatable tasks should be automated - ALWAYS. It saves countless errors and thousands of dollars a week on HR costs. We can help you develop software and procedures that eliminate waste and create a more efficient environment.
Reporting
Progress only exists if people know about it. With the advent of your data being digitized, we can customize and automate reports that let you better understand your world and thus make better decisions around it. Anything digital can be automatically reported.
Our Beliefs
Patagol is the ultimate low-cost high-end solution to all your technology-related needs. Some companies just want a Smart Thermostat installed, while other want an external Chief Technology Officer for a fraction of the traditional cost. Whatever your needs we are there for you.
Fair Pricing
Patagol believes that you should be charged for what things cost, and not simply for what someone can charge you. Just because our services utilize all the highest standards and certifications, doesn't mean that we should charge you twice as much even if that's what everyone else is doing.
We aren't one of those cable companies selling you 200 channels so that you can watch the 3 or 4 you need. We at Patagol charge you for what you need, when you need it. We never upsell or encourge upgrades before their needed.
We believe that sitting on the same side of the table as our clients means that we will both be successful together.
Respect
We believe that respect is the cornerstone of success. Our agents will always greet you and everyone else in the relationship with courtesy and respect. We know that technology can be somewhat overwhelming and even intimidating. We get it. That's why our goal is to work with you to feel comfortable the through the entire journey.
This also means that we are always the type of guest you want in your life: clean, professional, and prompt. We belive that communication and honesty are the bedrocks or respect. And when we can't be perfect, we let you know, and we come up with a plan to make it as good as it can be.
Respect means voiding annual contracts if it makes sense or lowering monthly service prices when they don't make sense - I bet you've never seen that before!
Service
Patagol strives to serve you with with 100% consistency; however, if we are running late, we will stay in contant contact with you to make sure that you know what's going on and make sure that we are living up the our standards of service.
We believe that real service doesn't happen in a bubble, but involves follow up and
warrantied work. Some people just want to fix it and leave. We want to make sure your technological life is running according to plan. This means continuous service for probably less than your paying the other guys for that one-time fix.No lost communication - all your service requests to service@patagol.com are permanently logged and stored until marked complete AND signed off by a supervisor. You are now heard!
Ease of Use
Technology should be something we use instead of just another obligation. Technology is best when it is invisible and just works in the way we have grown accustom to electricity and flowing water.
Security
In the interest of ease-of-use, many of use store unsecured work documents on unsecured laptops and phones connected to unsecured Wi-Fi networks. It's easier, but like eating fast food, it can catch up to you.
Inspiration
Technology can be intimidating, but when done correctly, it can revolutionize your home or business. Patagol, for example, uses technology to do nearly all our administrative work so that we can be out helping you.
Give us a call
(818) 698-3499